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COVID-19 Resources

Food and Family Support Assistance

  • Call 2-1-1 or 888-892-1162
    • Calling 2-1-1 will route people to resources that can help with food assistance, assistance with paying rent and utilities and information on support for families and basic needs
  • Text COVIDNC to 898211 to sign up for updates from NC Department of Health and Human Services
  • How to apply for SNAP
  • How to apply for WIC

     
  • Texting Tool to Access Food for Children
    • Free or reduced price eligible families can textFOODNC to 877-877 to find nearby meal sites

Health


Housing/Renters Assistance

  • Housing Hotline of Greensboro and Guilford County provides information on low income housing, linkage to agencies that may have money for emergency rent, and other support. The Housing Hotline can be reached by calling (336) 691-9521.
  • Legal Aid - Greensboro Office - If you are in need of legal advice or representation, Legal Aid of North Carolina is a statewide nonprofit that may be able to assist you. Legal Aid has an office located at 122 North Elm Street, Greensboro, North Carolina 27401. They can be reached by calling (336) 272-0148. 
  • For more information about resources available in Forsyth County, please visit https://forsythcountyclerk.com/emergency-help-in-our-community/
  • Legal Aid - Winston Salem Office- If you are in need of legal advice or representation, Legal Aid of North Carolina is a statewide nonprofit that may be able to assist you. Legal Aid has an office located at 102 W 3rd St, Ste 460, Winston-Salem, NC 27101. They can be reached by calling (336) 725-9162. 

Unemployment 

  • If you have lost your job, been furloughed, or seen a reduction in work hours due to coronavirus, apply for unemployment by visiting des.nc.gov.

Education

Fraud or Disinformation

Domestic Violence

  • If social distancing has you sharing a space with an abuser, please call 1-800-799-7233 or text LOVEIS to 22522. Please remember, you are not alone.

     

Economic Impact Payment

  • Who is eligible for the economic impact payment? 

Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment. For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds. Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible.

Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $600 for individuals or $1,200 for married couples. 

  • How will the IRS know where to send my payment?

The vast majority of people do not need to take any action. The IRS will calculate and automatically send the economic impact payment to those eligible.

For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2019, the IRS will use information from their 2018 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed.

  • I am not typically required to file a tax return. Can I still receive my payment?

Yes. People who typically do not file a tax return will need to file a simple tax return to receive an economic impact payment. Low-income taxpayers, senior citizens, Social Security recipients, some veterans and individuals with disabilities who are otherwise not required to file a tax return will not owe tax.

  • How can I file the tax return needed to receive my economic impact payment?

IRS.gov/coronavirus provides information instructing people in these groups on how to file a 2019 tax return with simple, but necessary, information including their filing status, number of dependents and direct deposit bank account information.

  • I have not filed my tax return for 2018 or 2019. Can I still receive an economic impact payment?

Yes. The IRS urges anyone with a tax filing obligation who has not yet filed a tax return for 2018 or 2019 to file as soon as they can to receive an economic impact payment. Taxpayers should include direct deposit banking information on the return.

  • Where can I get more information?

The IRS will post all key information on IRS.gov/coronavirus as soon as it becomes available.

  • Social Security recipients will automatically receive economic impact payments.

The U.S. Department of the Treasury and the IRS have announced that Social Security beneficiaries who are not typically required to file tax returns will not need to file an abbreviated tax return to receive an Economic Impact Payment. Instead, payments will be automatically deposited into their bank accounts.

The IRS will use the information on the Form SSA-1099 and Form RRB-1099 to generate the payments. Recipients will receive these payments as direct deposit or by paper check, just as they would normally receive their benefits.


 Social Security 

Social Security Offices Only Offer Phone Service - Online Services Remain Available

  • All local Social Security offices will be closed to the public without an appointment starting October, 5th, 2020. 
  • Their secure and convenient online services remain available at www.socialsecurity.gov.
  • Local offices will also continue to provide critical services over the phone from 9am- 4pm via 1-888-383-1598. 
  • If your issue can not be resolved over the phone then the local office will work to schedule an appointment with you.
  • If you need help from Social Security visit: www.socialsecurity.gov/onlineservices.
  • To get more Social Security news, follow the Press Office on Twitter @SSAPress.

Social Security recipients will automatically receive economic impact payments.

The U.S. Department of the Treasury and the IRS have announced that Social Security beneficiaries who are not typically required to file tax returns will not need to file an abbreviated tax return to receive an Economic Impact Payment. Instead, payments will be automatically deposited into their bank accounts.

The IRS will use the information on the Form SSA-1099 and Form RRB-1099 to generate the payments. Recipients will receive these payments as direct deposit or by paper check, just as they would normally receive their benefits.

Americans Abroad​ 

Constituents need to reach out/notify the State Department of their situation via the 24 hour hotline the Department has set up to help stranded American Citizens:

    • Callers located Canada: 1-888-407-4747
    • Callers located overseas: 1-202-501-4444
  • Constituentsshould register (if they haven’t yet) with https://step.state.gov/, the State Department’s Smart Traveler Enrollment Program, to get updates.
  • The State Department provides a list of travel advisories for those who are planning to fly outside of the United States.

State Department Travel Advisories